Return Rights and Instructions
The quality of your experience is our priority. In the event that you are not satisfied with any item, you many return it within 30 days of receipt for a replacement or refund for the price of the product. Shipping charges will not be refunded. See below to determine how to proceed based on your reason for return.
Reason for Return:
My order was damaged during delivery (or other quality concerns).
Easy Photo Return
If your order arrived in less than satisfactory condition, speed up your return by following these simple steps:
Take a digital photo of your damaged product and the shipping container it arrived in (if damaged).
Complete an Easy Photo Return form by including your photos and indicating whether you would like a refund or a replacement.
You will receive an email within 24-48 hours confirming that your photo return is being processed.
If your photo return is confirmed, you do not need to mail back your order. We will process the refund or replacement based on your photos.
Return Your Shipment
If a product is perfect, but not perfect for you, we invite you to return it for a full refund (minus shipping charges) by following these simple steps:
Complete and print a Return Request form, which you can also find on the back of the Packing List included with your order.
Ship your item back to us in its original packaging and enclose your completed return request (the shipping address is listed at the bottom of the form). We strongly encourage you to return the item via a trackable method.
We will typically issue your refund within 48-72 hours of receiving the package.